Drakes Fine Jewellers Plymouth Reviews
Came in to buy a diamond ring for my soon to be fiancee and found their representative Natasha to be very rude and unhelpful. I advised her as to my budget and style I wanted but she made me feel cheap and pathetic. I explained to her that my max budget was not negotiable and she insisted on showing me rings outside of my price range before showing me what was available for me within budget. This made me feel really bad and I feel she saw me as lower class! She suggested I go somewhere like argos if I couldn't afford their items! Will NEVER shop or recommend this place to anyone I know as obviously according to Natasha we just aren't good enough!
25-03-16
Tags:
Awful discrimination and customer service
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Today 15th December 2014 at about 5.30 pm I had seen a ring in the window which was a aqua marine, the price in the window of £375 on display.My wife asked to look at it as it is her birth stone and liked the shape of the ring. We were served by a very nice lady who was very helpful, my wife tried on the ring it fitted perfectly and fell in love with it.I said I would buy it for Christmas for her she was very excited.The lady went to the till and proceeded to put it in a box and bag with some chocolate, I was asked how I would pay and told her with cash. I asked how much to check she told me £3750. I said it is £375 we checked the window and it was £375. She told me she couldn't sell it to me as a mistake had been made. I was humiliated and my wife left very upset.I won't be using this jeweller again.
15-12-14
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