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Trutex Schoolwear & More Plymouth
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4
Reviews
School uniform in Plymouth
- Plymstock
3 & 4 Sugarmill Retail Park, Billacombe Road, Plymouth, PL9 7HT
+44 (0) 1752 491353
https://www.plymouth.trutex.com
Tags:
beavers uniform, brownies uniform, cubs uniform, guides uniform, rainbows uniform, school shoes, school uniform, schoolwear, scouts uniforms, sports kit
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Trutex Schoolwear & More Plymouth Reviews
Absolutely shocking, what a total joke of a shop, you lie to customers, you don't answer the phone, you charge for postage that you have zero intention or interest in fulfilling. You should be shut down and not allowed to run with the way you treat your customers. If I had the choice I would NEVER purchase from you again. I have complained to the school directly about you in the hope they will go back to a previous supplier who had fantastic customer service and communication - maybe ask them to train your staff. Honestly, if you can shop for your school wear anywhere else - do it!
08-09-21
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Shop is obviously too small for the amount of stock it needs to hold. It is very cluttered with boxes every where. For a shop where they are expecting have a large number of children coming in this shop is not child friendly at all. Hardly room to walk around and certainly not a comfortable shop. Can't go anywhere else as this is the only shop that stock the school uniform needed. This is a disgrace in this day and age. They seem to have a lot of staff around but all they seem to be doing is doing is walking fast about the shop constantly moving around boxes and stock but at the same time they are also cluttering up the shop even more. When you consider the price of secondary school uniform you would hope to get some decent customer service. For the child due to start at new school the buying of their new school uniform should be a positive experience. Well not here and as there is nowhere else will have to ensure this for the next 5 years. I might be old being the nanny of the child we were shopping for but I remember going into the Coop in Derrys X and the child being measured by one person and that person staying with you to do the fitting i.e. blazer, skirt etc., and once fitted leaving with the whole school uniform. So much easier and much more pleasant experience. Here it is dodge the box just in case you fall over it.
31-07-19
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I have always found the staff at Trutex really helpful, they have gone out of their way to provide everything I ordered. The communication has been excellent when the uniform was in stock and good value for money. I highly recommend Trutex to other mums for all their school and club uniforms and with 3 school aged children I will certainly continue to use them.
22-01-14
Tags:
Good value, Great communication, Helpful
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Don't go here have visited them on various attempts to get uniform, never in stock, so ordered it, after 4 weeks rang them to find they can't get it.
On speaking to other parents they have had the same.
Don't recommend them at all
17-01-14
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